SMS Terms & Conditions
Effective Date: July 31, 2026
These SMS Terms & Conditions govern text messages sent by or on behalf of Joint Therapy Solutions, LLC (“Joint Therapy Solutions,” “we,” “us,” or “our”).
1. SMS Program Description
By providing your mobile telephone number and consenting to receive text messages from Joint Therapy Solutions, you agree to receive conversational and operational SMS messages from us.
Messages may relate to:
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Your inquiry or application
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Clinician onboarding
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Therapy staffing and patient-visit opportunities
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Visit availability and coverage needs
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Scheduling and service-area coordination
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Documentation and administrative reminders
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Meetings and other work-related communications
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Responses to questions or requests you submit
Joint Therapy Solutions does not use this SMS program to send unrelated third-party advertisements or sell third-party products or services.
2. Consent to Receive Messages
You may opt in to receive SMS messages by submitting an online form with the SMS consent checkbox selected, providing written or verbal consent, initiating a text conversation with Joint Therapy Solutions, or using another authorized consent method.
Consent to receive SMS messages is not a condition of employment, entering into an independent contractor relationship, purchasing services, or otherwise doing business with Joint Therapy Solutions.
3. Message Frequency
Message frequency varies based on your relationship with Joint Therapy Solutions, current staffing needs, and your interactions with our team.
4. Message and Data Rates
Message and data rates may apply according to the terms of your mobile service plan. Joint Therapy Solutions does not charge a separate fee for participating in its SMS program.
5. Opting Out
You may stop receiving SMS messages at any time by replying STOP to a message from Joint Therapy Solutions.
After you submit an opt-out request, you may receive a final message confirming that you have been unsubscribed. You will no longer receive SMS messages from that telephone number unless you later provide consent again.
Opting out of SMS does not prevent Joint Therapy Solutions from contacting you through other appropriate methods, such as telephone or email.
6. Help and Support
For assistance, reply HELP to a text message from Joint Therapy Solutions.
You may also contact us through the contact information provided on our website.
7. Supported Carriers and Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of wireless networks and is not guaranteed.
8. Privacy
Joint Therapy Solutions handles personal information in accordance with its Privacy Policy.
Mobile telephone numbers, SMS consent, and opt-in information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Service providers may process information on our behalf when necessary to operate our communications systems or provide services to Joint Therapy Solutions, subject to appropriate confidentiality and data-protection obligations.
View our Privacy Policy at:
[INSERT CLICKABLE PRIVACY POLICY LINK]
9. Protecting Patient Information
SMS should not be used to transmit patient names, dates of birth, diagnoses, complete addresses, medical records, or other protected health information unless expressly authorized through an approved secure communication method.
Clinicians should review patient-specific referral and visit information through Joint Therapy Solutions’ designated secure systems, including CareStitch or the applicable electronic medical record platform.
10. Changes to These Terms
Joint Therapy Solutions may revise these SMS Terms & Conditions periodically. Updated terms will be posted on this webpage with a revised effective date. Continued participation in the SMS program after an update constitutes acceptance of the revised terms to the extent permitted by law.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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By email: info@jointtherapysolutions.com
